Privacy Policy

Updated on 2019-07-01
In the course of using our website, we may have access to your personal information. We guarantee that this information will be used for a limited period of protection.

Collect Information

The personal information that we may collect about you broadly falls into the following:Information you provide to us,Information that we collect automatically,Information that we receive from third parties.

Usage of Information

We collect and use your personal information for the following purposes:

• 1. verifying your identity and conducting security, KYC (know-your-customer) and anti-money laundering diligence and background checks in order to set up user accounts;
• 2. verifying your eligibility to register as a Platform user in accordance with our Terms of Use here;
• 3. setting up / administering user accounts, including providing log-in IDs and developing a Platform profile;
• 4. providing users with customer service support; responding to queries, feedback, and managing claims and/or disputes;
• 5. providing logistics and warehousing services (including, without limitation, customs clearance declarations via the Platform);
• 6. facilitating customs clearance declarations / applications
• 7. sending and serving tailored marketing and advertising that we believe will be of interest to you  based on the ways in which you use the Website, your browsing records, and order history;
• 8. performing research or statistical analysis in order to improve the content and layout of the Platform, and to improve the product offerings and services on Alibaba.com, including, for example, using anonymized data for machine learning purposes;
• 9. identifying, developing and marketing and advertising products and services that we believe you will value, including across browsers and devices, in accordance with applicable laws. Cookies or other similar technologies may be used to provide you with advertising based upon your browsing activities and interests.  Where we are required by applicable law, we will seek your consent prior to sending you communications for marketing purposes;
• 10. We may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.

Security Of User Data

We employ commercially reasonable security methods to prevent unauthorized access to the Sites, to maintain data accuracy and to ensure the correct use of the information we hold.
For registered users of the Sites, some of your information can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser windowwhen you have finished your session.
No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.  We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.  Any changes to this Privacy Policy will be communicated by us posting an amended Privacy Policy on the Website. Once posted on the Platform, the new Privacy Policy will be effective immediately. You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.